Effective Date: [01/01/2026]

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Legacy Route Transport (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of our clients, partners, and website users. This Privacy Policy explains how we collect, use, and protect your information.

 

1. Information We Collect

We may collect the following types of information:

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Personal Information

• Name, email, phone, and business address

• Company details (department, contacts)

• Payment information for invoicing and billing

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Shipment Information

• Details about goods, including medical or healthcare items

• Weight, dimensions, handling instructions

• Pickup and delivery locations and times

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Online Information

• IP address, device, and browser type

• Website usage and interactions, including forms and cookies

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Medical Shipment Information

• We may handle healthcare shipment data but do not collect personal patient health information beyond what is needed for transport. All sensitive information is handled according to HIPAA regulations.

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2. How We Use Your Information

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We use information to:

• Provide transportation services for medical and general freight

• Communicate about shipments, quotes, and scheduling

• Process payments and manage billing

• Improve our services and website

• Protect against fraud or unauthorized activity

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3. How We Share Your Information

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We do not sell or rent your data. We may share information with:

• Service Providers: Partners assisting with transport or payment processing

• Legal Requirements: When required by law or government authority

• Business Transactions: In the event of a merger or acquisition

• Emergencies: To protect safety or prevent harm

All third-party partners must maintain confidentiality and security.

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4. Data Security

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We use industry-standard measures to protect your information, including:

• Encrypted storage and communications

• Access limited to authorized personnel

• Employee training on privacy and security

Please note: No online system is completely secure.

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5. Retention of Information

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• We keep your data only as long as needed to provide services, comply with law, or resolve disputes.

• Once data is no longer needed, it is securely deleted or anonymized.

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6. Cookies and Tracking

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• Our website uses cookies to improve user experience and track usage.

• You can disable cookies in your browser, but some features may not work properly.

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7. Your Rights

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Depending on your location, you may:

• Access your personal data

• Correct inaccurate or incomplete information

• Request deletion of your data

• Object to processing for marketing purposes

• Withdraw consent for data collection

Contact us to exercise these rights.

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8. Medical Transport Compliance

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• We handle healthcare shipments carefully and in compliance with HIPAA and other regulations.

• Access to shipment information is limited to authorized personnel.

• We are not responsible for non-compliance if instructions from clients are inaccurate.

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9. International Transfers

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• Data may be transferred to other countries if services involve cross-border shipments.

• We ensure proper safeguards are in place for these transfers.

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10. Contact Us

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For questions about this Privacy Policy or your personal information:

Legacy Route Transport
Email: support@legacyroutetransport.com
Phone: 312-757-1979
Address: 433 W. 95th Street Suite 102 PMB 1090, Chicago, IL 60628

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11. Updates to Privacy Policy

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• We may update this Privacy Policy to reflect changes in services or laws.

• Updates will be posted on our website.

• Continued use of our services means you accept the updated Privacy Policy.

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By using Legacy Route Transport’s services or website, you agree to this Privacy Policy.

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